Help Center

Although we ship mostly from California, it could still take up to 9-14 Business days to receive your item(s). Depending on which items you've ordered, and where you live, shipping times also will vary due to those factors. Most small accessories (not garments) could arrive within 7-10 Business days of purchase, with our locally sourced items being the fastest in terms of processing and shipping times. We use a lot of ground shipping to keep our carbon footprint to a minimum and it adds time to the process.  

International orders can take up to 30 days before being delivered due to different rules and regulations with global processing and logistics. In the event that happen's, you'll be notified by day 7 of your purchase via email. Please take into consideration things beyond our control like business holidays, international customs, weather delays, and acts of god. 

If you've placed an order with multiple items, you could receive more than one tracking number. We ship out of various warehouses for logistic reasons in order to get your items to you as soon as possible with efficiency. If your order was broken up, please note that this is normal and all of your packages will arrive within close proximity to one another. 

Most tracking information is available within 5 days. In rare cases, the tracking information could become available after 5 days, by the time your package has arrived, or never generates at all and is no longer needed. We do our best to give you the tracking information you need with the upmost integrity, however sometimes there could be delays in the couriers system, resulting in no updates in regards to tracking your recent purchase. 

Most packages will arrive within 9-14 business days not including Sundays and holidays. If you are ordering during holiday season, please adhere to the holiday schedule of national observed holidays as they could add time to your delivery. 

In the unfortunate event your package has not arrived within 21 business days of ordering, please contact our Customer Care Team. Once your in contact with the team, they will communicate any additional information to you.